Move the conversation out of your personal inbox
Residents receive one professional place to ask questions. You get a complete operating record instead of scattered calls, texts, and emotional back-and-forth.
Door Term creates a professional communication layer between independent landlords and resident requests—answering routine questions, delivering consistent follow-up, and bringing only real decisions back to you.
No card required · No phone number required · Bring your own AI if you want
The hardest part of managing a small portfolio is often not the building. It is being the person every resident can reach directly, at any hour, about every problem and exception.
“I built Door Term after managing properties myself. I wanted to be fair without turning every lease term, late payment, or maintenance request into a personal negotiation.”
Residents receive one professional place to ask questions. You get a complete operating record instead of scattered calls, texts, and emotional back-and-forth.
Door Term uses the lease and your approved protocols to explain due dates, responsibilities, and next steps without inventing exceptions or giving in because a conversation feels uncomfortable.
The software—or an eligible Live Team Member—can communicate an approved decision, handle routine follow-up, and keep pressure inside the documented channel.
Negotiations, exceptions, disputes, legal questions, and unapproved spending come back to the authorized property operator. Door Term creates distance, not false authority.
Door Term helps you act consistently when a payment deadline passes—without claiming to replace legal review or the authorized owner.
Due dates, grace periods, recorded payments, and the relevant lease language appear in one place.
Door Term can deliver consistent portal reminders—and SMS when activated—without requiring you to restart the conversation every day.
The system can explain the existing rule, collect the resident’s response, and escalate any requested exception for your decision.
When a lease-defined milestone is reached, Door Term can flag the account and prepare an operator-reviewed notice draft so you can consult the right local process promptly.
Once authorized, the approved answer is delivered in the same channel and follow-up remains organized.
Door Term is a multi-product SaaS for independent landlords and real estate investors. Start with communication, analyze the next deal, then expand only when the product earns its place.
Professional resident messaging, document-grounded answers, rent follow-up, records, approvals, and controlled escalation.
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Use the resident portal yourself, connect your own AI, or add a managed service when convenience is worth it.
Private portal chat, manual replies, a free Telegram agent (bring your own bot, no phone number), and optional customer-provided OpenAI or Anthropic API access. First five units free; 6–20 units is $10/month total.
We supply and manage the AI provider. Includes up to five units and 1,000 pooled AI replies monthly.
Add a dedicated number and mirror portal conversations into SMS after guided carrier registration and approval.
Trained helpdesk support from your lease and protocols. Plan minimums, volume limits, schedule, and pilot availability apply.
Because we charge when we supply the AI, telecommunications, or human coverage—not simply for giving you an organized place to communicate.
Start with a professional resident portal for up to five rental units free. Expand to 20 units for $10/month, or add managed AI, texting, or a live team when you want them.