Fewer interruptions
Routine questions are answered from the lease and your property protocols before they reach you.
Door Term: Property MGMT
Put professional distance between you and difficult resident conversations.
Stop carrying every request, excuse, and difficult conversation yourself. Door Term communicates from your lease and approved protocols—so residents get clear, consistent answers and you step in only when a decision needs you.
First 5 rental units free · Free Telegram agent · Connect your own AI
DT
Door Term Property SupportResponding on behalf of property operations
Today, 9:42 AM
I can't pay the full rent by Friday. Can you waive the late fee?
I understand you're asking for an exception. The lease provides for a late fee after the grace period. I cannot approve a waiver, but I have sent your request to the property decision-maker for review.
Lease §4 · Escalation created
Can I speak directly with the owner?
I can document your request and make sure the authorized property operator receives it. We’ll follow up here when a decision has been made.
✓ Conversation recorded · Operator notified
Your rental should not live in your nervous system.
Direct access turns routine operations into personal pressure. Property MGMT creates a structured place for communication to happen—without making every message your emergency.
Consistent boundaries
Grace periods, responsibilities, and approved next steps are communicated consistently—not according to how stressful the conversation feels.
A complete record
Requests, replies, lease references, and escalations stay organized in one professional thread.
More than an abbreviation
What MGMT means.
Property MGMT is built as four connected capabilities—starting with the communication layer that operators need today.
Messaging
AI and live-assisted resident communication grounded in leases, protocols, approvals, and complete records.
Governance
Controlled escalation, approval boundaries, notice drafts, and consistent operator-defined workflows.
Merchant Services
Planned payment and rent-collection tools designed to connect financial activity with property operations.
Telecommunications
The delivery channels behind resident communication—including SMS, WhatsApp, and future voice capabilities.
MGMT brings communication, oversight, financial workflows, and delivery channels into one operating system. Merchant Services is planned and not currently available.
It handles the conversation. You keep the authority.
01
You set the rules
Upload the lease and define property protocols, maintenance steps, communication tone, and escalation boundaries.
02
Door Term responds
The AI Front Desk—or a Live Team Member on eligible plans—handles routine resident communication using your approved source material.
03
Decisions come to you
Negotiations, exceptions, disputes, legal actions, and unapproved spending are escalated to the authorized property operator.
04
The answer goes back professionally
Once you decide, Door Term delivers the approved response and handles routine follow-up in the same documented channel.
Your AI, our AI, or a live support team. You stay in control.
Start manually, connect your own OpenAI or Anthropic account, activate Door Term AI, or request a Live Team Member. Every option works from your documents and routes authority-sensitive decisions back to you.
Connect your own AI
Bring your own ChatGPT or Claude API key. Door Term supplies the lease context, communication rules, approval boundaries, records, and escalation workflow. The first five units are free; 6–20 units is $10/month total.
Door Term AI
We manage the AI provider for you, with 1,000 pooled replies for up to five rental units. Add five-unit tiers as you grow.
Live Support Team
A trained Live Team Member handles eligible routine resident communication from your lease and protocols. Plan minimums, volume limits, schedule, and pilot availability apply.
Clear boundary: Door Term supports communication and approved workflows. It does not independently negotiate leases, approve eviction, provide legal advice, or make ownership decisions.
Difficult news, delivered consistently
You decide. Door Term communicates.
Late rent should not require you to absorb an emotional negotiation every day. Property MGMT can send scheduled reminders, explain the lease-defined grace period, collect the resident’s response, and bring exceptions back to you.
Legal notices remain drafts until an authorized person approves them. Door Term then preserves the communication history around the approved process.
Example · Rent follow-up
Sent to operator: Resident requested a one-week extension. No existing payment arrangement found. Approve, decline, or request more information.
A communication-led operating system.
Messaging is the flagship. The surrounding workflows help every conversation lead somewhere useful.
Lease-grounded answers
Use uploaded lease language and property instructions to answer routine resident questions with traceable context.
Maintenance intake
Collect descriptions, photos, access windows, and urgency before the request reaches the operator.
Rent follow-up sequences
Track grace periods and late status, then deliver approved reminders consistently.
Controlled escalation
Route exceptions, disputes, legal questions, and decisions outside delegated authority to the right person.
Notice drafting
Prepare pay-or-quit notice drafts for authorized review. Nothing is approved or served automatically.
Resident portal
Give residents one place to view lease information, rent status, messages, and communication preferences.
Simple ways to start
Start free. Add the help you want.
Manual portal messaging and your own AI connection are free for the first five rental units. Portfolio capacity for 6–20 units is $10/month total.
Property MGMT Free
Portal + your AI
$0 / month · no card
A professional resident inbox with the option to connect your own ChatGPT or Claude API account. Bring your own free Telegram bot for a fully autonomous agent — no phone number — or add Business Texting to deliver the same conversation by SMS.
- First 5 rental units free
- 6–20 units: $10/month total
- Private resident accounts
- Two-way portal messaging
- Free Telegram agent — bring your own bot, no phone number
- Manual replies or connect your own AI
- Lease, protocol, rent, and message records
Door Term AI
Managed AI
$29 / month
Door Term supplies and manages the AI provider, so you do not need an API account. Optional Business Texting can deliver the same conversation by SMS.
- Up to 5 rental units
- 1,000 pooled AI replies monthly
- Lease-grounded answers
- Controlled escalations and approvals
- +$15 for each additional 5 units and 1,000 replies
Live Support Team
A trained team member
From $1 / scheduled coverage hour
A Live Team Member handles eligible routine resident communication under your approved protocols.
- Scheduled human helpdesk coverage
- Lease and protocol-based replies
- Operator decisions stay with you
- Clear escalation boundaries
- Plan minimums and pilot availability apply
Optional business texting
$19/month plus phone-number and carrier usage costs. SMS mirrors the conversation into the resident’s text inbox while Door Term keeps the complete record. Carrier review and activation are guided; no number is purchased during free signup.
Portal + Your AI pricing controls Door Term unit capacity; the customer’s AI provider bills its own model usage. Portfolios above 20 units use custom pricing. Connecting your own AI does not impose a Door Term AI-message cap, and existing resident conversations are not shut off when a unit limit is reached. “From $1/hour” applies to scheduled shared-team coverage with plan minimums, not on-demand dedicated labor. Door Term is software operated by SLIKSOFT LLC, not a licensed real estate brokerage, property management company, or law firm. It does not provide legal advice or make ownership decisions. Notice outputs are drafts for authorized review, and customers remain responsible for applicable law and service requirements. Read why the core product is free.
Live product demo
See the communication layer in action.
Tell us about your portfolio and the conversations taking the most time. We’ll show you the resident experience, operator controls, and optional paid communication tools.